PRIVACY POLICY

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This document sets out the privacy policy of Lithium Digital Marketing ABN 65 187 401 825 (referred to in this privacy policy as ‘Lithium’, ‘we’ ‘us’, or ‘our’).

We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.

We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.

Introduction

Collection Of Personal Information

Lithium will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.

You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preferences, respond to surveys and/or promotions, provide financial or credit card information, or communicating with us.

Additionally, we may also collect any other information you provide while interacting with us.

At no time are credit card details processed by Lithium itself, nor are they stored on the LIthium host server.

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How We Collect Your Personal Information

Lithium collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you.

We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

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Use Of Your Personal Information

We collect and use personal information for the following purposes:

• to provide goods, services or information to you;
• for record keeping and administrative purposes;
• to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;
• to improve and optimise our service offering and customer experience;
• to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;
• to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);
• to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and
• to consider an application of employment from you.

We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.

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Security Of Your Personal Information

Lithium is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification, and disclosure.

The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us, or receive from us.

Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

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How To Access Your Personal Information

You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth).

A small administrative fee may be payable for the provision of information.

If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at hello@lithiumdigitalmarketing.com.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances, as set out in the Privacy Act.

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Do We Use Cookies

We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site.

Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google, Facebook, and Instagram Ads. These ads may appear on this website or other websites you visit.

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Links To Other Websites

Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained.

Links to third party websites do not constitute sponsorship or endorsement or approval of these websites.

We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.

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Children's Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us.

If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.

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Complaints About Privacy

If you have any complaints about our privacy practises, please feel free to send in details of your complaints to 9 Barr Avenue, Shelly Beach, Queensland, 4551.

We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

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Changes To This Privacy Policy

Please be aware that we may change this Privacy Policy in the future.

We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board.

Please check back from time to time to review our Privacy Policy.

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